Naples Area, Italy
Hospitality Professional
Hospitality
Education
South Valley University 2000 — 2004
Bachelor's degree, Teaching English as a Second or Foreign Language/ESL Language Instructor, good
Cairo University
Bachelor of Arts (BA), Hospitality Administration/Management
Experience
CAPRI PALACE HOTEL & SPA March 2013 - Present
Marriott International September 2011 - October 2012
Partner Hotels (Egypt) March 2008 - September 2011
Skills
Micros, Receptionist Duties, Revenue Forecasting, Inventory Management, Reservations, Hospitality, Resorts, Business Travel, Hotels, Front to Back Office, Guest Service Management, Profit Maximization, Incentive Travel, Customer Service, Leisure Travel, Pre-opening, Yield Management, Reservation, Pre-opening experience, Concierge Services, Receptions, Revenue Analysis, Up-selling, Sales, Rooms Division, Hospitality Industry, Hotel Booking, Property Management..., Luxury Travel, Customer Satisfaction, Hotel Administration, Lodging, Event Management, GDS, Hotel Management, Booking Systems, Opening Hotels, Time Management, Front Office, Leisure, Hospitality Management, Microsoft Office, Tour Operators, E-commerce, Sales Management, Social Media Marketing, Online Travel, Opera