Milan Area, Italy
Customer Service Manager at DKV Euro Service
Transportation/Trucking/Railroad
Education
Scuola Scienze Aziendali 1992 — 1997
Bachelor of Economic, Marketing, statistic, private and public law, supply chain management, business economy, English, Ge
Istituto Tecnico Commerciale A. Pacinotti - Firenze 1990 — 1992
High School Diploma, Bussiness economy, finance and administration
ITC Duca D'Aosta Firenze 1987 — 1990
High School Diploma, Business Administration and Management, General
Experience
DKV EURO SERVICE January 2012 - Present
PA Rhosoccorso April 2006 - Present
Luciano Sbrana 2009 - 2013
Mareblu August 2008 - December 2011
Koch Media S.r.l. November 2003 - August 2008
DHL Global Forwarding November 2002 - November 2003
Marchesi Antinori S.r.l. November 2001 - November 2002
GE Plastics November 1999 - November 2001
Menarini May 1996 - November 1999
Skills
Negotiation, B2B, Team Leadership, Management, Transportation..., Solid Presentation..., Customer Service..., ERP, Complaint Management, Credit Cards, Navision, Balance Sheet, Logistics, Budget Process, Retail, SAP BW, Purchasing, SAP R/3, Customer Oriented, Sales, Sales Operations, Integrity, MRP, Export-Import, Budgets, Forecasting, Team Management, Supply chain, Strategy, EDI, AS400 system, Customer Analysis, Credit Risk, Credit Card Fraud, Supply Chain, Logistics Management, Problem Solving, Cross Functional Team..., International Sales, Analysis, CRM, Sales Management, Risk Management, Change Management, Credit Analysis, Budget Monitoring