Bucharest, Romania
pentru alternativa la procesul in justitie, restabilirea relatiei cu clientii pe baza de consens, clientisuporteri
Alternative Dispute Resolution
Education
Consiliul pentru Studiile Universitare de Doctorat (CSUD) 2015 — 2018
Finanțe, în general
FACULTATEA DE DREPT ŞI ŞTIINŢE ADMINISTRATIVE 2014 — 2018
Bachelor of Science (BS), Drept
The Open University 2009 — 2010
PDM / DIPLOMA PROFESIONALA IN MANAGEMENT, Business Administration and Management, General, CODECS Bucuresti
The Open University 2006 — 2007
The Professional Certificate in Management, Business Administration and Management, General, CODECS
Facultatea de Stiinte economice si administrative 2001 — 2003
Master's degree, Control si expertiza contabila
Facultatea de Stiinte economice si administrative 1996 — 2000
economist licentiat, Contabilitate și informatică
C.n.v.a 1992 — 1996
Bacalaureat, Mathematics and Physics
nr.25
Experience
Biroul de mediator Ion Viorica Madalina (BMIVM) November 2013 - Present
Teamnet December 2014 - June 2015
BCR Banca Pentru Locuinte June 2008 - April 2014
CREDITEAM Bucuresti March 2008 - June 2008
ArcelorMittal January 2001 - January 2008
Skills
Process Improvement, Call Centers, Microsoft Excel, Communication, Account Management, Marketing, Business English, CRM, Contract Negotiation, Customer Support, Insurance, Banking, Sales Operations, Financial Analysis, Leadership, Conflict, Sales, Customer Service, Key Account Management, Customer Satisfaction, Financial Markets, Product Management, Delivering Results, Teamwork, Mediation, Microsoft Office, Sales Management, Customer Retention, Microsoft Word, Business Planning, Business Development, Business Analysis, Time Management, Highly motivated..., Business Strategy, Negotiation, Customer Experience, New Business Development, Highly resourceful, Finance, Economics, PowerPoint, Team Building, SAP R/3, Management, Consulting, Dispute, Corporate Communications, Result Oriented, Analysis