Desborough, Northamptonshire, United Kingdom
Principle consultant at Sosus Ltd
Information Technology and Services
Education
The Open University 2000 — 2007
BSc, International Studies
City College - Plymouth, Devon. UK 1998 — 1998
BTEC PDC, Data & Satellite Communications
The Windsor Boys School, BFES. 1975 — 1982
To Advanced Level, Secondary Education., To Advanced Level, Secondary Education.
Experience
Network Rail June 2014 - Present
Sosus Ltd January 2014 - Present
Unify Enterprise Communications Ltd September 2007 - December 2013
Siemens Enterprise Communications Ltd UK September 2003 - September 2007
Siemens Communications Ltd December 1999 - September 2003
Military - HM Forces - Royal Navy 1984 - 1999
Skills
Networking, Solution Architecture, Solution Implementation, Voice Mail, Integration, SIP, Management, Customer Service..., Call Centers, Project Management, Customer Service..., Technical Design, PRINCE 2 Practioner, OpenScape Contact Centre, Suse, ITIL v3 Foundations..., SUSE Linux, Managed Services, Contact Centers, QoS, Technical Support, Data Center, ITIL, VMware, Post-Sales, Technical Documentation, Testing, IT Service Management, Unified Communications, Technology Integration, PABX Systems, Pre-sales, SBC, Customer Engagement, Network Design, PRINCE2, Telephony, •OpenScape Voice &..., Enterprise Software, Telecommunications, IP, •Gateways to PSTN..., Leadership, Service Delivery, VoIP, Solutions testing