London, United Kingdom
Member Board of Directors at Association of Leading Visitor Attractions
Museums and Institutions
Education
The Open University 2001 — 2004
Masters in Business Administration (MBA)
Prince Project Management Qualification
Prince 2 Project Management, Project Management
CIPD and Oxford Brookes University 2006 — 2007
Advanced Diploma in Coaching and Mentoring, Coaching
University of Brighton 1989 — 1993
BA (Hons.), Hotel and Catering Mangement
Experience
Warner Bros. Entertainment Group of Companies October 2010 - Present
Association of Leading Visitor Attractions May 2014 - Present
Museum of London March 2013 - Present
National Maritime Museum, Queen's House and Royal Observatory Greenwich November 2008 - November 2010
National Trust May 2008 - November 2008
National Trust July 2003 - November 2008
Visit Kent 2006 - 2008
National Maritime Museum, Queen's House and Royal Observatory Greenwich June 2000 - June 2003
Chessington World of Adventures, Tussaud's Group 1994 - 2000
Skills
Customer Experience..., Business Planning, Research, Crisis Communications, Market Research, Marketing Communications, Communications and PR, Business Development, Team Leadership, Event Management, New builds and..., Learning and Education, Social Media and CRM, Stakeholder Engagement, Membership and Member..., Strategy, Marketing Strategy, Event Planning, Product Development, Business Coaching, New attraction launch, Brand Development, Catering operation,..., Executive Coaching, Museums, Strategy planning and..., Media Relations, Customer Experience..., Project Planning, Marketing strategy and..., Tourism, New Business Development, Marketing Management, Sales, Visitor Attractions, Public Relations, Retail, operations,..., Coaching, Change Management, Corporate Communications, Management, Theme Parks, Budgets, Research and Insight, Heritage Tourism, Strategic Planning, Fundraising and Donor..., Marketing, Project Management, Fundraising