Manchester, Greater Manchester, United Kingdom
Project Management Consultant at KeolisAmey Docklands
Human Resources
Education
The Open University 1997 — 2002
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Stockport College 1997 — 2000
IPD, Human Resources Development
North Trafford College 1997 — 1998
Microsoft Programming: Visual Basic, & SQL, Information Technology
South Trafford College 1987 — 1989
Business Administration, Business Administration and Management, General
Ashton on Mersey Secondary School 1981 — 1987
Experience
KeolisAmey Docklands December 2014 - Present
Serco April 2013 - December 2014
People Centred Business Transformation March 2012 - April 2013
Merseyrail October 2010 - March 2012
Merseyrail August 2008 - November 2010
Shop Direct Group August 2007 - March 2008
BAE Systems January 2007 - July 2007
BAE Systems September 2006 - January 2007
Micro Peripherals Ltd April 2006 - September 2006
TBSC Consulting September 2003 - April 2006
Skills
Microsoft Office, Strategy, Management, Management Development, Change Leadership, People Management, Customer Experience, Customer Satisfaction, Project Management, Retail, Business Transformation, Business Process..., Succession Planning, Business Analysis, Organizational Design, Change Management, Operations Management, Budgeting, Internal Communications, Culture Change, Contract Management, Outsourcing, Process Engineering, Customer Retention, Product Development, Problem Solving, Mentoring, Leadership Development, Strategy Development, Process Improvement, Contract Negotiation, Employee Relations, Project Planning, Six Sigma, Account Management, Talent Management, Marketing Strategy, Mergers, Customer Service, Organizational..., Business Strategy, Performance Management, Program Management, Team Building, Coaching, Customer Relations, Strategic Planning, Performance Improvement, Business Planning, Employee Engagement