London, Greater London, United Kingdom
Retentions Team Manager at XLN | for small business
Consumer Services
Education
The Open University 2013 — 2018
BA Hons, Business, Management, Marketing, and Related Support Services, Expected 1:1
The Coopers Company and Coborn School 1999 — 2006
A Levels, English, Politics, History and Business Studies
The Coopers Company and Coborn School 1999 — 2006
GCSE, Business Studies; English; Science; Social Science, RE, Design Tech, French, History, B;B;C; D
St Paul with St Luke Primary School 1991 — 1999
Experience
XLN for small business March 2015 - Present
XLN for small business September 2014 - March 2015
City Docs Group February 2014 - September 2014
XLN Business Services July 2013 - February 2014
Westfield Shoppingtowns Ltd August 2011 - January 2014
XLN Business Services September 2012 - July 2013
The Muslim Post May 2010 - August 2011
John Stanleys Care Agency June 2008 - July 2011
Continental Telecom Ltd April 2008 - June 2011
Care Professionals Ltd January 2005 - May 2008
Skills
Training, Coaching, Microsoft Office, Teaching, Social Media, Telecommunications..., Typing, Customer Satisfaction, Customer Service, Social Networking, Account Management, Public Speaking, Call Centers, Time Management, Microsoft Excel, Management, OnQ R&I, Event Planning, Team Leadership, Advertising, Retail, Marketing Communications, Customer Retention, Legal Compliance, Research, Retention Management, Marketing, Editing, Acting, Standards Compliance, Event Management, Proofreading, Sales, Market Research, Outlook, Software Documentation, Entertainment, Teamwork, CRM, Business Strategy, Blogging, Leadership, Telephone Reception, Social Media Marketing, New Business Development, Security, Lead Generation, Microsoft Word, Email Marketing, B2B