Lisbon Area, Portugal
Country Manager at UTC Fire & Security
Electrical/Electronic Manufacturing
Education
Instituto Português de Administração e Marketing - Lisboa 2010 — 2012
(MA) Master Degree, Customer Service Management, 85%
Instituto Português de Administração e Marketing - Lisboa 2007 — 2010
(BA) Bachelor Degree, Business for Marketing / Marketing Management, 70%
Quintessence 2012 — 2012
Training - Trainer Laura Rypens, Commercial Talent Development Program
SyNet - Lockwood Leadership International 2010 — 2010
Training - Trainer Richard Berry, Management Skills for Leaders
General Electric 2004 — 2004
Training, Managing your Career
General Electric 2003 — 2003
Training, Sales Manager Course
General Electric 2002 — 2010
GE E-Learning’s (Training)
Global Estratégias 2002 — 2002
Training, Key Account Management - Dr. João Alberto Catalão
Global Estratégias 2001 — 2001
Training, Collecting & Credit Control
Experience
UTC Fire & Security September 2012 - Present
Consultant 2012 - Present
UTC Fire & Security March 2010 - September 2012
GE 2002 - March 2010
GE-Security; GE Interlogix B.V.; Interlogix B.V. and BZN, Lda. 1992 - 2002
Gercentro, Lda 1991 - 1992
Euro-Atlântica 1990 - 1991
Skills
Marketing, Budgeting, Entrepreneurship, Sales Effectiveness, Operations Management, Coaching, Employee Relations, Customer Focus, Marketing Strategy, Event Management, Analysis, Training, Management, Strategic Planning, International Sales, Market Research, Business Strategy, Team Motivator, Organizational..., Organizational..., Marketing Communications, Team Management, Problem Solving, Strategy, Recruiting, Sales Force..., Leadership, Business Management, Organizing, Mentoring, Product Management, Business Intelligence, Business Planning, Sales Management, Sales, Team Building, Security, Change Management, Customer Service, Negotiation, Forecasting, Marketing Management, B2B, Project Management, Account Management, Administration, Budgets, Team Leadership, Customer Relations, Fast Learning