Poznan, Greater Poland District, Poland
Customer Service Specialist at Arvato Services
Outsourcing/Offshoring
Experience
Arvato Services
Skills
Windows XP, Contact Centers, Data Entry, Customer Retention, Performance Management, Inbound Marketing, Call Centers, Workforce Management, Project Management, Customer Satisfaction, Sla, Telemarketing, Troubleshooting, Call Center Development, Management, Process Improvement, Account Management, Outlook, Outsourcing, Team Leadership, Telephone Skills, Team Management, Customer Service, BPO, Service Delivery, Windows 7, Technical Support, CRM, Training, Operations Management, Vendor Management, Microsoft Office, Avaya, Customer Support, Customer Experience, Teamwork