Lower Silesian District, Wroclaw County, Poland
Business Operations Manager at IBM
Information Technology and Services
Education
Montana High School 1994 — 1999
Experience
IBM April 2015 - Present
IBM June 2013 - Present
IBM May 2011 - March 2013
IBM July 2010 - April 2011
IBM September 2009 - June 2010
Emid 2001 - 2006
Skills
Global Customer Service, Data Center, PMO, Business Analysis, Leadership, Software Project..., Performance Improvement, Enterprise Architecture, Governance, Business Transformation, Sla, Program Management, Transition Management, IT Strategy, Operations Management, Incident Management, Change Management, IT Outsourcing, IT Recruitment, BPO, Disaster Recovery, Collaborative Problem..., Management, Business Process, Compliance, Project Management, Information Technology, Transition Planning, High Availability, ITIL, PMP, High Performance Teams, Service Delivery, Collaborative Leadership, IT Service Management, Business Process..., Pre-sales, Integration, Service Management, Dedication to work, Solution Architecture, Global Management, IT Management, Global Delivery, Process Improvement, Cloud Computing, IT Operations, Talent Management, CRM, Performance Appraisal