Warsaw, Masovian District, Poland
Operational Manager at BPO POLAND Sp. z o.o.
Outsourcing/Offshoring
Education
Maria Curie - Skłodowska University of Lublin 1988 — 1994
graduated with M.A. degree, Department of Law and Administration
Experience
BPO POLAND Sp. z o.o. March 2015 - Present
JAAL Piotr Sokołowski August 2013 - Present
Sport Medica S.A. (Carolina Medical Center, LUX MED Group) March 2014 - February 2015
Medicover Sp. z o.o./ Medicover Insurance AB 2008 - April 2012
Netia S.A. 2003 - 2008
Netia S.A. 2001 - 2003
Netia S.A. 2000 - 2001
Netia S.A. 1999 - 2000
BDK Biuro Maklerskie S.A. 1997 - 1998
Skills
Account Management, Change Management, Telecommunications, Strategy, Business Intelligence, Team Management, Program Management, Management, Sales Management, Vendor Management, Budgets, Customer Service, Call Centers, Business Transformation, Forecasting, Customer Experience, Operations Management, Project Planning, Process Improvement, Product Management, Strategic Planning, Business Process, Competitive Analysis, CRM, Analysis, Contract Negotiation, Business Development, Negotiation, Team Building, Business Analysis, Project Management, Customer Retention, Performance Management, Outsourcing, B2B, Direct Sales, Business Planning, Training, Integration, Management Consulting, Business Strategy, Call Center, Start-ups, Business Process..., Leadership, Key Account Management, Customer Satisfaction, Product Marketing, Sales, Team Leadership