Wroclaw, Lower Silesian District, Poland
Delivery Program Manager at IBM Poland
Information Technology and Services
Education
Business School Rotterdam 1975 — 1978
Marketing
Zadkine Rotterdam 1975 — 1978
Business, Management, Marketing, and Related Support Services
Experience
IBM January 2014 - Present
IBM South Africa May 2013 - September 2013
IBM Saudi Arabia September 2012 - May 2013
IBM December 2010 - April 2013
IBM August 2005 - December 2010
Skills
Project Implementation, Program Management, Business Analysis, Process Improvement, Stakeholder Management, Resource Management, Process Management, Service Management, People Management, Governance, Team Management, Incident Management, Business Process..., Call Center, Service Delivery, Knowledge Management, Service Improvement, MS Project, Deployment, BPO, PMO, Sla, Consultancy, IT Strategy, Project Portfolio..., Management, ITIL, Business Management, Global Delivery, Project Delivery, Six Sigma, Team Leadership, SDLC, Change Management, IT Management, Lotus Notes, ISO 20000, Business Transformation, Managed Services, Transition Management, IT Governance, Vendor Management, Operations Management, IT Service Management, Business Process, Outsourcing, Demand Management, PMP, Customer Relations, Disaster Recovery