Warsaw, Masovian District, Poland
IT Service Desk 2nd Level Agent w Wincor Nixdorf
Information Technology and Services
Education
Społeczna Akademia Nauk, Warszawa 2012 — 2014
Master's degree, English philology
Państwowa Wyższa Szkoła Zawodowa, Zamość 2009 — 2012
Bachelor's degree, English philology
Experience
Wincor Nixdorf January 2015 - Present
Wincor Nixdorf November 2014 - January 2015
Wincor Nixdorf March 2014 - November 2014
Ice breaker May 2013 - September 2014
Office Shoes April 2013 - June 2013
St. Richard's Hospital July 2012 - September 2012
Skills
English Grammar, Escalation Resolution, Driving License, Android, IT Hardware Support, Technical Support, Databases, Microsoft Office, Computer Hardware, IT Strategy, Software Installation, Microsoft Word, Windows Mobile, Translation, IT Service Management, Help Desk Support, IT Solutions, Database Administration, Computer Hardware..., Wordfast, Remote Troubleshooting, Service Desk, Windows 7, Windows Phone, Medical Translation, Customer Service, SCCM, Call Centers, Customer Support, CRM Databases, Multi-task & Handle..., SAP Retail, Legal Translation, Microsoft Excel, Windows XP, Technical Translation, Remote Desktop, SCOM, Retail Sales, English, Remote User Support, Complaint Investigations, SAP, Windows Remote Desktop, Oracle CRM