Cracow, Lesser Poland District, Poland
Senior Trade Support Analyst at State Street
Leisure, Travel & Tourism
Education
Jagiellonian University, Cracow 2009 — 2011
Spanish Philology
Universidad de León, Spain 2007 — 2008
ERASMUS Scholarship, Spanish Philology
Pedagogical University of Cracow, (BA studies) 2005 — 2008
Bachelor degree, Spanish Language and Literature
Experience
State Street April 2015 - Present
State Street April 2015 - Present
Euroclear October 2013 - Present
Serco April 2012 - February 2013
Serco February 2012 - March 2012
Serco March 2011 - February 2012
Travel Agency TRIADA S.A. May 2007 - June 2007
Skills
Call Center, Quality Management, CRM, Hotel Booking, Leisure Travel, Polish, Security Operations, Customer Service, Spanish, Performance Management, Hospitality, Securities, Reservation, Performance Improvement, English, Help Desk Support, SWIFT messaging, Tourism, Finance, Siebel, Salesforce.com