Ireland
Information Technology and Services
Education
Università di Bologna 2004 — 2008
Bachelor, Business and Finance
Tecnico commerciale - Liceo Piero della Francesca 2000 — 2004
High school diploma, Accounting
IQC - Instructor Qualification Course
VILT COURSE - Virtual Qualification course
Skills
Administration, Employee Relations, Troubleshooting, SAP, Problem Solving, Business Analysis, Customer Relations, Word, Human Resources, Data Entry, Computer Literate, Financial Reporting, Management, Quality Assurance, Microsoft Word, PowerPoint, Italian, Market Research, Microsoft Excel, Coaching, Spanish, Social Networking, Team Oriented, Call Centers, Data Analysis, Customer Experience, Leadership, Customer Service, Budgets, Training, Microsoft Office, Windows, Teamwork, Customer Satisfaction, Social Media, Outlook, Performance Management, Accounting, Team-oriented, Team Management, Lotus Notes, Excel, Project Planning, Team Building, Strategic Planning, Recruiting, Team Leadership, English, Translation, Project Management