Warsaw, Masovian District, Poland
Technical Support Engineer at Symantec
Information Technology and Services
Education
I.T.C.
50/60
Università di Bologna / University of Bologna
Experience
Symantec August 2014 - Present
CSS Corp for Dell-SonicWALL August 2013 - August 2014
HCL Technologies for Honda Europe October 2011 - August 2013
Comet S.p.A. June 2007 - January 2011
Skills
Customer Service, Lotus Notes, Server Windows, DNS, TCP/IP, Networking, Wireless Networking, Eagerness to Learn, IPSec, BMC Remedy, DHCP, Remote User Support, Windows, Sonicwall, Wireshark, TCP/IP stack, Troubleshooting, Customer Support, ITIL, WebEx, Outlook, Technical Translation, Help Desk Support, Service Desk, Firewalls, Assistenza tecnica, Active Directory, Salesforce.com, IT Outsourcing, TeamViewer, Italian, Technical Support, Customer Oriented, Mac OS, Microsoft Office, Sales, Subnetting, Network Security, VPN, Symantec Endpoint..., Bomgar, TCP/IP protocols, Web Content