Barcelona Area, Spain
UX & Customer Strategy for business results & happy customers
Internet
Education
Universitat Politècnica de Catalunya 2002 — 2003
MBA, e-Business
Universitat de Barcelona 2007 — 2009
Licenciatura, Documentation
Universitat de Barcelona 1994 — 1997
Diplomada, Librarian Studies
Experience
Independent consultant November 2013 - Present
Google December 2014 - Present
IИUSUAL January 2014 - Present
UX Community December 2009 - Present
Mètode Design January 2014 - July 2014
KeyTree October 2012 - August 2013
everis June 2011 - September 2012
CV&A Consulting June 2005 - May 2011
Fundació per a la motivació dels recursos humans January 2000 - July 2004
Fundació UPC January 2000 - July 2003
Skills
Contextual Inquiry, Mobile Design, Design Thinking, Information..., User Stories, Site Maps, Interaction Design, Persona, Mockups, Usability Testing, Information Design, Web 2.0, Heuristic Evaluation, Cross-functional Team..., Management Consulting, Corporate Social..., E-Learning, User Research, Focus Groups, Team Leadership, User Experience Design, User Experience, Public Speaking, Team Management, Experience Design, Business Strategy, Rapid Prototyping, Task Analysis, Social Networking, Content Strategy, Happy Hour, Paper Prototyping, User-centered Design, Lean Startup, User Scenarios, User Interface, Design Strategy, OmniGraffle, Information Architecture, Strategy, Ethnography, User Interface Design, Card Sorting, Service Design, Usability, Project Management, Participatory Design, Creative Strategy, Usability Engineering, Knowledge Management