Finland
Service Delivery Coordinator
Information Technology and Services
Education
Helsinki Metropolia University of Applied Sciences 2008 — 2013
BBA, International Business and Logistics
ESDES, Université Catholique de Lyon 2011 — 2011
Bachelor of Business Administration (BBA), International Business
Avain Tulos Oy, Tampere Finland 2009 — 2010
Diploma, Asian Studies
Kazan State Pedagogical University 1998 — 2003
Master's degree, Psychology, Pedagogy, English, With Distinction
Experience
freelance July 2012 - October 2014
CGI (Logica) July 2011 - June 2012
Laventa LLC (Laverna, LLC) March 2006 - March 2008
Laventa LLC (Laverna, LLC) September 2005 - March 2006
Laventa LLC (Laverna, LLC) October 2004 - September 2005
Matreco Invest Ltd. (Matreco Norge AS) October 2003 - September 2004
Skills
IT Service Delivery, Cross-functional..., ERP, Business Process..., Cross-functional Team..., Team Management, Negotiation, Agile Methodologies, Salesforce.com, Strategic Planning, Leadership, GEAC, Supply Chain, Microsoft Office, Business Process..., PRINCE2, Retail, IT Service Management, Business Process Design, Amadeus, Analysis, MS Project, Business Intelligence, Project Planning, JIRA, International Business..., Project Management, Consulting, Project Coordination, International Business, Logistics, MariaDB, Software Project..., IPMA, Scrum, Translation, Service Delivery..., Marketing Strategy, Management, Agile Project Management, Professional Services, Microsoft Dynamics AX, Supply Chain Management