Finland
Application Manager at Stockmann Oyj Abp
Retail
Education
Laurea 2011 — 2015
Master's Degree, Master of Hospitality Management
Laurea 2003 — 2007
Bachelor's Degree, Business Information Technologies, Development of Information Technologies
Leppävaara vocational school 1996 — 1999
Further Qualification in Dressmaking, Further Qualification
Mannerheimintien lukio 1984 — 1986
High School
Experience
Stockmann Oyj Abp July 2012 - Present
Stockmann Oyj Abp January 2010 - June 2012
Stockmann Oyj Abp January 2008 - January 2010
Select Appointments August 2006 - January 2008
Stockmann Oyj Abp October 2004 - August 2006
Skills
Documentation, Process Improvement, Concept Design, Technical Support, Vendor Management, Software Development, Business Process..., IT Service Management, Microsoft Project Server, Online Help, Databases, Service Development, ITIL, Product Requirements..., User Acceptance Testing, HTML, Testing, End User Support, Negotiation, Website Development, End User Training, Software Requirements, Contract Negotiation, Service Management, Requirement..., Agile & Waterfall..., JIRA, Change Management, UML, Business Requirements, Waterfall, Project Management, Scrum, SQL, Web Applications, Service Design, Software Documentation, Business Process, Vendor Relations, System Requirements, Manual Testing, User Stories, Concept Development, Requirements Gathering, User-centered Design, Management, Test Planning, Sewing, ServiceNow, Software Project...