Bulgaria
Customer Service Specialist at Mobiltel
Telecommunications
Education
University of Library Studies and Information Technologies 2010 — 2014
Bachelor's degree, Computer and Information Sciences and Support Services, Information brokerage
Experience
Mobiltel August 2013 - Present
SDRUZHENIE AZBUKARI June 2012 - Present
Mobiltel February 2013 - August 2013
Mobiltel July 2012 - February 2013
Mobiltel March 2011 - July 2012
Mobiltel May 2008 - March 2011
Skills
XAMPP, VAS, Routers, MySQL, SQL, Amdocs OMS, Graphic Design, Network Design, Core Network, VoIP, UMTS, ITIL, Knowledge Management, Corel Draw, Computer Network..., Wireless, IP, eTOM, amdocs CRM, Joomla, Routing, IONIZE CMS, IT Management, Call Center, MPLS, Amdocs Clarify, 3G, Mobile Devices, Troubleshooting, Call Centers, Customer Service, Oracle Application..., DWDM, Information Technology, BSS, IT Service Management, Photoshop, Computer Hardware, TCP/IP, Contact Centers, Network Administration, Web Design, Telecommunications, GSM, SDH, Team Management