Bucharest, Romania
Manager of Operations at Computer Generated Solutions Romania
Outsourcing/Offshoring
Education
Universitatea „Politehnica” din București 2003 — 2008
B.Eng, Computer Science
Experience
Computer Generated Solutions June 2009 - Present
Telemobil June 2008 - June 2009
Telemobil January 2007 - June 2008
Telemobil June 2005 - January 2007
Skills
Team Leadership, Cross-functional Team..., Customer Retention, Customer Relations, Business Process..., Business Strategy, Customer Service, Sales, Telecommunications, Performance Management, Project Planning, Coaching, Troubleshooting, Recruiting, Vendor Management, Customer Satisfaction, Direct Sales, Business Development, Analysis, Teamwork, Call Center, B2B, Start-ups, Contract Negotiation, Service Delivery, Operations Management, Business Process, Outsourcing, BPO, Account Management, Business Analysis, Leadership, Project Management, Sales Management, CRM, Product Management, Problem Solving, Integration, Call Centers, Sales Operations, People Management, Business Planning, Change Management, Customer Experience, Negotiation, Process Improvement, Management, Training, Team Management, Strategy