Romania
Service Delivery Director at ADP (Automatic Data Processing)
Management Consulting
Education
PCI Global Inc 2013 — 2013
Business Administration and Management, General
Carestream Health Inc 2013 — 2013
Quality Advocate Certified, Lean&Six Sigma Tools
Wipro 2011 — 2011
Six Sigma Green Belt Course
Chartered Management Institute 2007 — 2009
Affiliate, Introductory Diploma in Management
Institute of Customer Service UK 2007 — 2009
Certified, Solutions Award
Oracle 2006 — 2009
Certification, In-house training
CODECS 2007 — 2008
Project Management
Universitatea „Politehnica” din București 1989 — 1995
Electrical Engineer, Electrical Instruments
Experience
ADP (Automatic Data Processing) November 2014 - Present
Carestream Health Romania SRL February 2012 - October 2014
Wipro Technologies July 2010 - January 2012
Oracle April 2006 - July 2010
Michelin Romania February 2003 - March 2006
Toyota February 2001 - August 2002
Titan SA member of LLI Euromills October 1998 - February 2000
NEI March 1996 - September 1998
Skills
Call Centers, Excel-Advanced Level, Strategy, Business Intelligence, Business Development, Process Improvement, System Administration, Start-ups, Budgets, Competitive Analysis, Coaching, Sales, Vendor Management, Analysis, Leadership, Contract Management, Performance Management, Change Management, Training, Organizational..., Program Management, Negotiation, Recruiting, People Management, Oracle HR, Team Leadership, Employee Engagement, Cross-functional Team..., Management, Six Sigma, Business Planning, Operations Management, Customer Satisfaction, Business Analysis, Project Management, Business Process, Continuous Improvement, Sales Operations, Project Planning, Employee Training, Logistics, Business Process..., Team Management, Outsourcing, Human Resources, Management Consulting, Strategic Planning, Business Strategy, Call Center, Service Delivery