Barbara van der Graaf MScBA
Groningen Area, Netherlands
Project Manager at KPN Cloud Services Innovation
Information Technology and Services
Education
Rotterdam School of Management, Erasmus University 1985 — 1993
Master's Degree, Human Resource Management, drs (MScBA)
Università Commerciale 'Luigi Bocconi' 1990 — 1991
CEMS-master, Business Administration
Aloysius College, Den Haag 1981 — 1985
VWO, VWO
Tijmstra Atheneum, Den Haag 1978 — 1981
Experience
KPN Cloud Services Innovation June 2015 - Present
KPN Consulting July 1996 - Present
Puck's 2003 - Present
KPN Cloud Services Operations September 2014 - November 2014
KPN November 2011 - August 2014
KPN June 2009 - November 2011
RDW August 2007 - June 2009
Getronics PinkRoccade 2005 - July 2008
PinkRoccade IT Management 1999 - 2005
Pink Elephant 1996 - 2000
Skills
Joomla, Sla, Business Analysis, Service Management, Project Portfolio..., Process Improvement, IT Service Management, IT Management, Solution Architecture, IT Strategy, Business Process, Business Alignment, ITIL, Integration, Outsourcing, IT Outsourcing, Program Management, Service Delivery, Requirements Analysis, CRM, SharePoint, Business Intelligence, ICT, Knowledge Management, Telecommunications, Governance, Strategy, PMO, Management, Incident Management, Application Lifecycle..., Data Migration, Business Process..., Siebel, Interim Management, Consulting, Enterprise Architecture, Information Management, Change Management, Scrum, Siebel 8, PRINCE2, Business Transformation, Dutch, Management Consulting, Business Process Design, Coaching, Process Management, RUP