Milan Area, Italy
Head of Customer Analytics & CRM at Zurich Insurance Company Ltd.
Insurance
Education
Università Commerciale 'Luigi Bocconi' 1998 — 2005
Master's Degree, Marketing and Economics, 100/110
Conservatorio Musicale N. Piccini 1994 — 1997
Solfeggio, Music
Sandro Pertini 1992 — 1997
High School, Economics, 56/60
Experience
Zurich Insurance Company Ltd March 2014 - Present
Zurich Insurance Company March 2010 - February 2014
Zero9 January 2009 - February 2010
Zero9 November 2007 - December 2008
IBM Italy September 2006 - October 2007
Microsoft Italy October 2005 - July 2006
IBM June 2005 - October 2005
Skills
Competitive Analysis, Project Planning, Web Analytics, Direct Marketing, Customer Service, Marketing Strategy, Market Research, Planning, Market Analysis, Digital Strategy, E-commerce, Digital Marketing, Business Planning, Lead Generation, Mobile Marketing, Product Management, Customer Relations, Start-ups, Business Analysis, Management, Email Marketing, NPS, Strategy, Business Intelligence, Database Marketing, Advertising, Sales, Business Strategy, Databases, Product Marketing, Online Advertising, Web Marketing, Customer Experience, Project Management, Segmentation, Insurance, Customer Insight, Research, Analysis, Team Management, SEO, Online Communications, Market Planning, Promotions, CRM, Geomarketing, Marketing, Analytics, Online Marketing, Marketing Management