Milan Area, Italy
Business Project Specialist at BMW Bank GmbHSuccursale Italiana
Financial Services
Education
Liceo Scientifico
Università Commerciale 'Luigi Bocconi' 1996 — 2002
Bachelor, Economics
London College of Fashion / Central St. Martins' College 2012 — 2012
Fashion Marketing
VALUELAB 2012 — 2012
Loyalty & CRM
Cegos Spa 2011 — 2011
Web Marketing 2.0
Embassy CES New York 2008 — 2008
English
Experience
BMW Bank GmbH July 2011 - Present
BMW Financial Services October 2006 - July 2011
Helvetia January 2006 - October 2006
BCC Vita March 2004 - January 2006
Pirelli Tyres January 2003 - October 2003
IBM July 2002 - January 2003
Skills
Customer Retention, Siebel, Web Content, Customer Relations, Segmentation, Marketing Communications, Data Analysis, Customer Engagement, Promotions, Customer Service, Microsoft Office, Corporate Events, Online Marketing, Customer Support, Lead Generation, Customer Satisfaction..., Web 2.0, Copywriting, WordPress, Web Analytics, Web Content Management, CRM, Incentive Travel, Brand Development, Marketing, Training, Product Naming, Direct Marketing, Advertising, Loyalty Programs, Incentive Programs, Social Media Marketing, Photoshop, Spanish, Customer Experience, SAP, Event Management, Social Networking, Social Media, English, Customer Acquisition, Digital Marketing, Market Research, Fashion Marketing, Mac OS, Fashion History, Business Planning, Budgeting, Customer Analysis, Project Management