Reading, United Kingdom
Technical Support Engineer at Vocera Communications
Information Services
Education
Self Study
MCSA, MCSE, MCTS, MCITP, Microsoft Server Technologies
Loughborough University 2001 — 2004
BSc (Hons), Chemistry and Sports Science, Second Class: Upper Division (2:1)
Bearwood College 1994 — 2001
Experience
Vocera Communications May 2014 - Present
Downe House August 2008 - May 2014
Auto Essentials June 2003 - July 2008
Skills
Point to Multipoint, Problem Solving, Help Desk Support, Microsoft Office, MCSA, Sonicwall, VPN, Hardware, HP, System Deployment, Network Administration, Firewalls, TCP/IP, Excel, Remote Desktop, MCITP, Servers, Terminal Services, DHCP, Hyper-V, Wireless Networking, Server Administration, SCCM, DNS, Active Directory, Microsoft Exchange, Microsoft Certified..., Windows Server, Windows XP, Routers, Computer Hardware, Virtualization, Vocera, Technical Support, WSUS, Windows Server 2003, VLAN, Group Policy, Laptops, XP, 2008 R2, Windows 8, Windows 7 Migration, Windows 7, System Center, Networking, Troubleshooting, Windows Server 2008, Documentation, Windows Remote Desktop