London, United Kingdom
Quality and Customer Director at Royal Mail
Utilities
Education
Loughborough University 1981 — 1985
Btech, engineering
Loughborough University 1981 — 1985
Bachelor of Technology (BTech), Engineering
Experience
Royal Mail April 2014 - Present
Royal Mail July 2011 - April 2014
royal mail June 2009 - June 2011
royal mail 2005 - 2011
royal mail July 2007 - June 2009
british aerospace 1981 - 1985
british aerospace 1981 - 1985
Skills
Governance, Team Leadership, Key Performance..., Change Management, Program Management, Stakeholder Management, 5S, Value Stream Mapping, Process Improvement, Project Planning, Culture Change, Coaching, Business Transformation, Supply Management, Business Process..., Kaizen, Project Management, Project Delivery, Logistics Management, Transportation, PRINCE2, Performance Improvement, Strategy, Procurement, Outsourcing, Logistics, Continuous Improvement, Quality Management, Performance Management, Team Management, Operations Management, Lean Manufacturing, Management, Supply Chain Management, Operational Excellence, Six Sigma, Supply Chain, Contract Management, Business Strategy