Leicester, United Kingdom
Business Relationship Manager for IT Services at Loughborough University
Information Technology and Services
Education
Loughborough University 2010 — 2012
Master of Science (MSc), Management and Leadership in Higher Education
Loughborough University 2008 — 2009
Post Graduate Diploma, Management and Leadership in Higher Education
De Montfort University 1998 — 2002
Bsc, Business Information Systems
Experience
Business Relationship Management Institute December 2014 - Present
Loughborough University April 2012 - Present
Loughborough University September 2010 - September 2013
Humphrey Perkins School November 2011 - June 2013
Loughborough University June 2008 - September 2010
Loughborough University November 2006 - June 2008
Loughborough University July 2004 - November 2006
North West Leicestershire District Council February 2003 - November 2003
Leicester University Department of Epidemiology July 2002 - November 2002
Consort Securities June 2000 - June 2001
Skills
IT Solutions, Customer Service, Strategic Planning, IT Management, Proposal Writing, Customer Satisfaction, Requirements Analysis, Team Building, Project Management, CRM, Databases, ITIL, Cloud Computing, Technical Support, IT Service Management, Documentation, Customer Relations, Business Strategy, Change Management, Information Technology, Higher Education, Account Management, IT Strategy, Virtualization, New Business Development, System Administration, Inventory Management, Service Delivery, Program Management, Stakeholder Management, Contract Management, Budgeting, Integration, IT Operations, Leadership, Disaster Recovery, Supervisory Skills, Analysis, VMware, Service Management, Team Leadership, Business Analysis, Research, Incident Management, ILM, Coaching, Operating Systems, Servers, Management, Student Services