Cologne Area, Germany
CMO ITyX Group
Information Technology and Services
Education
Universität Essen
Experience
ITyX Solutions AG July 2005 - Present
bestsella AG February 2003 - June 2005
Odit GmbH July 2000 - December 2002
Vodafone Deutschland GmbH October 1998 - June 2002
Sparkasse KölnBonn September 1988 - October 1998
Skills
Project Management, Business Intelligence, Customer Self Service, Business Analysis, Customer Experience..., Classification, Enterprise Content..., Unternehmensberatung, Product Management, Account-Management, Wissensmanagement, Text Analytics, Social Media, Change Management, Business Strategy, Cloud-Computing, Cloud Computing, Document Imaging, Data Extraction, Customer Service, Unternehmensstrategie, Projektmanagement, Knowledge Management, Text Mining, Business Development, Call-Center, Document Management, CRM, Management Consulting, Call Center, Information Extraction, Produktmanagement, Account Management, Veränderungsmanagement, Dokumentenverwaltung, Platform Integration, Analytics, Business-Intelligence, Document Capture, Enterprise-Content-Manag..., Customer Satisfaction, Chat, SaaS