Munich Area, Germany
Verpackungsmanager (Packaging manager) at Lidl Italia
Consumer Services
Education
Private lessons 2011 — 2012
French Grammar, culture and conversation
Volkshochschule Olching 2010 — 2010
Certificate of Attendance, French Grammar/Culture
BWM certification c/o Ygomi Europe and TTR 2009 — 2010
BMW Certification, BMW History, projects, BMW relatet subjects
ITC c/o Scuola di Alta Formazione della Caritas, Rome 2009 — 2009
Professional Refresher Training-Certificate of Attendance, Linguistic and Cultural Mediation for political refugees
Università degli Studi di Roma 'La Sapienza' 2005 — 2009
Master's degree 110/110, Technical-scientific translation
Onyx Edizioni 2004 — 2005
Certificate of Attendance, Translation for cinema and TV
Istituto Universitario "Gregorio VII", Roma 2001 — 2004
Bachelor's degree, 110/110 summa cum laude, Translation and Interpretership
Experience
Lidl Italia January 2014 - Present
Ygomi Deutschland GmbH May 2011 - December 2013
Ygomi Deutschland GmbH November 2009 - December 2013
Ygomi Deutschland GmbH October 2010 - May 2011
Ygomi Deutschland GmbH January 2010 - October 2010
Award Art Communications, Studio Emme, DAT Edizioni, Royfilm March 2005 - October 2009
Award Art Communications, Studio Emme January 2008 - 2009
Saatchi&Saatchi 2007 - 2009
Skills
Requirements Analysis, Coaching, Customer Service, Call Centers, Language Skills, Testing, Team Management, Quality Control, CRM, Call Center, Account Management, Management, Language Development, Team Leadership, Training, Quality Assurance, Process Improvement, Team Building, Project Management