Rochester, United Kingdom
Head of IT Service Delivery and Service Management Consultant
Information Technology and Services
Education
Sheffield University 1981 — 1984
B.Eng, Civil & Structural Engineering
The University of Sheffield 1981 — 1984
Bachelor of Engineering (B.Eng.), Civil Engineering
Knowledge Academy
Experience
University College London March 2015 - Present
PDMTM IT Services Ltd August 2010 - Present
Grosvenor November 2011 - August 2014
2e2 December 2010 - October 2011
Mouchel Ltd August 2006 - November 2010
Mouchel Parkman Ltd April 2004 - July 2006
Mouchel Parkman Ltd January 2004 - April 2004
Parkman Ltd April 2000 - December 2003
Parkman August 1995 - August 2003
South East May 1998 - March 2000
Skills
ITIL, Business Transformation, VoIP, Resource Management, Strategy, Project Portfolio..., Servers, Consulting, Disaster Recovery, Governance, Managed Services, Program Management, SCCM, Service Improvement, Service Desk, Windows Server, Stakeholder Management, Solution Architecture, Leadership, Integration, Infrastructure, ISO 27001, Process Improvement, IT Operations, Team Management, IT Management, PRINCE2, WAN, IT Transformation, Service Management, ISO 20000, Offshoring, Project Delivery, PMO, Vendor Management, IT Strategy, Problem Management, Management, Service Delivery, Change Management, Information Technology, Microsoft Exchange, Outsourcing, Business Continuity, ITIL Certified, Citrix, SDLC, Technical Support, IT Service Management, Business Process