Westcliff-on-Sea, Essex, United Kingdom
ITSM Consultant at Wipro
Information Technology and Services
Education
Wipro Online Training Course 2015 — 2015
Wipro Agile Training
Online Training, Online Exam 2014 — 2014
Cupe Online Training & Online Exam, Pass
Exim, Online Exam 2012 — 2012
ITIL Foundation Certificate in IT, 83%, Pass
QA, Stockport Centre, Stockport 2012 — 2012
M10747 - Administering SCCM 2012, Completed
QA, Chancery Lane, London 2010 — 2010
CICND1 – Interconnecting Cisco Network Devices, Completed
Liverpool John Moores University 1992 — 1994
HND in Computer Aided Engineering, Pass
Experience
Wipro February 2015 - Present
Capita Secure Information Solutions October 2012 - January 2015
Capita Secure Information Solutions March 2011 - October 2012
SunGard Public Sector May 2006 - March 2011
London Borough of Redbridge April 2002 - May 2006
Skills
IT Outsourcing, Transition Management, System Deployment, Outsourcing, Data Center, IT Service Management, Subversion, Service Level Management, Information Technology, Stakeholder Management, Disaster Recovery, Project Management, Windows 7, Service Delivery..., ITIL Certified, Problem Management, Information Security, Innovation, Business Process, ITIL, Incident Management, SOA, Service Management, Networking, Service Desk, Service Oriented..., IT Strategy, Management, Service Improvement, Technical Leadership, Infrastructure, IT Service Delivery, Service Delivery, Technical Architecture, SCCM, ITIL v3 Foundations..., Web Applications, ISO 20000, Release Management, Windows Server, ITIL Service Strategy, IT Management, Service Level Agreements, Servers, SLA, Change Management, SQL, IT Operations, Technology Transfer