Prague, The Capital, Czech Republic
Financial Services
Education
Comenius University, Faculty of Philosophy 2011 — 2013
Associate's degree, Pedagogical studies
Comenius University 2011 — 2012
UNIcert III Certificate in German Language, Level C1
Comenius University in Bratislava, Slovakia 2005 — 2011
Mgr., Philosophy
"Mihajlo Pupin", Kovačica, Serbia 2001 — 2005
High shool
Experience
Amazon October 2013 - August 2014
Dell December 2012 - September 2013
Dell February 2011 - November 2012
Skills
Quality Control and..., Creative Writer, OBI, Accounts Payable &..., Service Delivery, Pre-sales, Oracle Applications, Confidentiality, Salesforce.com, Customer Experience, Project Management, Time Management, Call Centers, Teamwork, Microsoft Word, Customer Service, BPMN, Microsoft Office, Customer Oriented, Data Analysis, Project Planning, Photography, Organizational Behavior, Strongly self-motivated, CRM, English, SQL, Data Warehousing, Support Services..., Business Process Mapping, Escalation Resolution, Citrix, Multi Tasking, Multilingual, Process Improvement, Sociological Philosophy, New Hire Training, Order Management, Analytical Skills, Positive Can-do Attitude, PowerPoint, German, Variance Analysis, Change Management, Networking, Dispute Resolution, Soft Skills, Microsoft Excel, Stakeholder Management, Self Management