District Brno-City, Czech Republic
Information Technology and Services
Education
Malvern House Dublin 2013 — 2013
English Certification, Language Courses, Upper Intermediate level
AB Nobel
EQF5 Informatics Industrial Engineer, Information Technology, 84/100
Experience
Infosys BPO February 2014 - Present
Stratus5 October 2013 - December 2013
Rai - Radiotelevisione Italiana S.p.A. October 2009 - July 2013
Ericsson N.S. Italia December 2008 - October 2009
Ministero della Difesa September 2001 - August 2006
Skills
Red Hat Linux, Zendesk, IT Service Management, Predictive Analytics, SELinux, HP Service Center, Linux, Apex Data Loader, Oracle, Oracle SQL Developer, Force.com, Putty, Project Management, CRM Databases, Agile Methodologies, MySQL, Reporting & Analysis, Gnome, Cacti, Kanban, SOQL, Agile Application..., Debian, HP Openview, BMC Remedy, Pharmaceutical Sales, HP Service Manager, Microsoft Technologies, PeopleSoft, Alfresco, RedHat, OTRS, Analytical Skills, Fedora, Cloud Applications, Telecommunications..., Cegedim, Atlassian JIRA, Open Source, Veeva, JIRA, Nagios, Workbench, Access, jQuery, Linux System..., Salesforce.com, Salesforce Administrator, Unix Operating Systems, Query Writing