Ireland
Senior Manager Technical Support APAC & EMEA at Tableau Software
Computer Software
Education
Henley Business School 2007 — 2009
Postgraduate Diploma in Management, Business/Economics
Irish Management Institute 2002 — 2004
IMI Certificate in Supervisory Management, Business
MAP Workshop - Costa Mesa, CA
MAP Workshop - Costa Mesa, CA
Università degli Studi di Trieste
Computer Engineering
Experience
Tableau Software July 2014 - Present
Tableau Software April 2013 - July 2014
Amazon November 2012 - April 2013
Symantec Corp. June 2006 - September 2012
Symantec Ltd. July 2005 - May 2006
Symantec Ltd. July 2002 - June 2005
Symantec Ltd. - Leiden August 2001 - June 2002
Provincia di Udine June 1999 - August 2001
Self employed September 1990 - May 1999
Skills
Management, Coaching, BMC Remedy, People Management, Enterprise Software, Relational Databases, Windows Server, Application Lifecycle..., Technical Recruiting, Lombardi, Business Analysis, Microsoft Office, Customer Service, Operations Management, IBM Blueworks Live, Microsoft SQL Server, Integration, Information Security..., Technical Documentation, Project Management, Service Management, MS Project, Visio, System Administration, Microsoft Project, Database Administration, Performance Management, Software Installation, Technical Staff..., Microsoft Exchange, Business Process..., Team Building, Analytics, Forecasting, Troubleshooting, Problem Solving, Cross-functional Team..., Team Leadership, Business Process Mapping, Call Center, Siebel, Symantec Security, Recruiting, People Development, Process Improvement, ITIL, Software Lifecycle..., Business Process Design, Microsoft Visio, Performance Improvement