Finland
Founder and CEO at VaasaETT Global Energy Think Tank, Board Member at Smart Energy Demand Coalition
Utilities
Education
The University of Edinburgh 1992 — 1996
PhD, Marketing (Customer Psychology and Service)
University of Westminster 1988 — 1991
BA (Hons.), Psychology and Economics (Social Science)
Experience
VaasaETT August 2007 - Present
Smart Energy Demand Coalition (SEDC) January 2010 - Present
University of Vaasa 1996 - 2007
University of Vaasa 1996 - 2007
Beacon Gas ltd (Amoco and Seeboard) 1996 - 1997
NatWest Bank, Headquarters, London 1994 - 1996
American Express Bank, Frankfurt 1991 - 1992
Skills
Renewable Energy, Customer Lifetime Value, energy prices, Marketing Strategy, Utilities Marketing, Smart Homes, Churn Management, electricity and gas..., Smart Energy Demand, Utilities Markets, Customer Psychology, Marketing Research, Energy Management, Customer Loyalty, Energy Market Churn, Energy Services, Gas, Energy Policy, Energy Efficiency, Strategy, Management, Energy Competition, Customer Switching, Customer Satisfaction, Marketing Communications, New Business Development, utilities pricing, Smart Grid, Global Energy Markets, Stakeholder Engagement, Smart Energy Services, Demand Response, Consumer Behaviour, Utilities Competition, Brand Loyalty, Sustainable Energy, Energy Markets, Electricity, Smart Home, Energy Market Regulation, Smart Metering, Energy, Billing, CIS, CRM in..., Marketing, Smart grid, Management Consulting, Market Research