Winterley, Cheshire, United Kingdom
Head Of Learning & Development at Autonet Insurance
Insurance
Education
Staffordshire University 2013 — 2014
University Diploma ILM Level 5, Leadership & Management
University of Central Lancashire 2005 — 2006
Postgraduate Diploma, Contact Centre Management
University of Central Lancashire 1993 — 1995
Ba (Honours) Degree hospitality management
Experience
Autonet Insurance June 2011 - Present
Talk Talk Business June 2010 - June 2011
Warrington PCT 2009 - 2010
Kier 2009 - 2009
Kineo 2009 - 2009
Bowie Castlebank 2006 - 2008
Vertex Data Science Ltd June 2004 - July 2006
HBOS 1995 - 2004
Skills
Recruiting, Assessment Center, Training Programme..., Training Delivery, Career Development, Outsourcing, Leadership Development, Talent Management, Blended Learning, Workshop Facilitation, NLP, Performance Management, Retail, Analysis, Executive Coaching, Interviews, Organizational..., MBTI, Needs Analysis, Change Management, Soft Skills, Team Leadership, Succession Planning, Employee Engagement, Leadership, Stakeholder Management, Project Management, Instructional Design, Management, Culture Change, Learning Management, E-learning, Sales, Team Management, E-Learning, Training Needs Analysis, Team Building, 360 Feedback, Business Coaching, Project Planning, Coaching, Management Development, Employee Training, Performance Improvement, Contact Centers, Human Resources, Time Management, Psychometrics, Call Center, Training