Stoke-on-Trent, United Kingdom
3rd line network engineer at CommsCare
Information Technology and Services
Education
Staffordshire University 1999 — 2003
BEng Hons, Computing Science
Stoke on Trent College 1998 — 1999
Advanced GNVQ, Information Technologies (Merit)
St Margaret Ward RC Secondary School 1990 — 1995
7 GCSE's, Including A grades in Dual Science and Music
Experience
Comms-care July 2015 - Present
AccessPay - Smarter, Cloud-Based Payment & Cash Management Solutions April 2015 - June 2015
Comms-Care August 2013 - April 2015
IBM UK Ltd September 2003 - July 2013
IBM November 2012 - May 2013
IBM February 2011 - August 2012
IBM September 2006 - January 2011
IBM September 2003 - September 2006
ABB August 1999 - September 2003
Skills
Switches, Linux, Managing, Training, CCNA, CCNP, Cisco Technologies, Cisco, DHCP, Linux Tools, Network Architecture, Infrastructure, Microsoft Windows 7, Security, Firewalls, VoIP, Management, Risk Analysis, VMware, Juniper Switches, Microsoft Exchange, Cisco Nexus, Virtualization, Customer Service, Active Directory, Juniper, Servers, VMware ESX, Microsoft, Administration, ITIL, Routing, Communication, PHP4/5, Managed Services, DNS, Customer Satisfaction, Windows 7, Microsoft Office, Apache, Cisco Call Manager, Customer Relations, Nortel switches, Routers, Network Security, Network Administration, Technical Support, Networking, Cisco IOS, VPN