Oxford, United Kingdom
Managing Director, Customer Experience, Sales & Marketing Director
Automotive
Education
Staffordshire University
Bachelor's Degree, Business Studies, 2:1 with Honours
Experience
Motor Codes Limited 2015 - Present
Willerby Holiday Homes Ltd 2012 - 2014
Jaguar & Land Rover 2007 - 2012
Jaguar Land Rover 2003 - 2007
Jaguar Land Rover 2001 - 2003
Jaguar Land Rover 1999 - 2001
Jaguar Land Rover 1998 - 1999
Jaguar Land Rover 1996 - 1998
BMW Group UK Limited 1992 - 1996
Skills
Parts, Customer Experience, Vehicles, CRM, Sales Strategy, Automotive Aftermarket, Marketing Communications, Pricing, Customer Satisfaction, Customer Retention, Automotive Engineering, Dealer Management, Forecasting, Marketing Strategy, Powertrain, Automotive, Customer Service, Product Marketing, Continuous Improvement, Team Management, Sales Operations, Negotiation, B2B, Team Leadership, Warranty, Retail, New Business Development, Strategy, Business Strategy, Customer Insight, Product Development, Sales Process, Profit, Process Improvement, Account Management, Team Building, Operations Management, Automobile, Aftersales, Customer Relations, Sales Management, Automotive Repair, Business Planning, Six Sigma, Marketing, Customer Engagement, Management, Sales, Dealers, Digital Marketing