Lisbon Area, Portugal
Head of Learning & Development at MetLife
Insurance
Education
Católica Lisbon School of Business and Economics 2015 — 2015
Advanced Program in Leadership Energizing Teams for Performance, Human Resources Development, Executive Education
Instituto Superior de Gestão 2001 — 2002
Pós-Graduação, Human Resources
Universidade de Lisboa 1996 — 2001
High Degree, Adult Trainning - Educational Sciences
Experience
MetLife September 2008 - Present
MetLife March 2005 - August 2008
IPAM - THE MARKETING SCHOOL October 2001 - February 2005
Skills
Strategic Planning, Brokers, Employee Benefits, Risk Management, Blended Learning, Insurance, E-Learning, Team Building, Analysis, Entrepreneurship, New Business Development, Business Planning, Sales Management, Budget, Customer Satisfaction, Business Strategy, Sales Operations, Marketing Strategy, Leadership, Bancassurance, Teamwork, Customer Service, Training Delivery, Team Management, Sales, Sales Process, Management Consulting, Strategy, Leadership Development, Budgets, Business Development, Training, Human Resources, Sales Support, Organizational..., Program Management, Training & Development, Talent Management, Coaching, Performance Management, Change Management, Recruiting, Employee Training, Team Leadership, Negotiation, Management, Business Analysis, Project Management, Personal Development, CRM