Maastricht Area, Netherlands
Coach
Individual & Family Services
Experience
Teleperformance Netherlands June 2010 - May 2011
Roffel November 2009 - June 2010
Limburg aan het Werk BV April 2008 - November 2009
Sitel January 2008 - March 2008
start people September 2007 - December 2007
De Limburggroep B.V. August 2007 - November 2007
Office Depot 2006 - August 2007
ACC Heerlen 2005 - 2006
ODJZ 2003 - 2003
Essent Netwerk 2000 - 2000
Skills
Performance Management, Telecommunications, Project Management, Outsourcing, Management, BPO, Analysis, Inbound Marketing, Team Building, Telemarketing, Interim Management, ICT, Project Planning, Team Leadership, B2B, Contact Centers, Call Centers, Process Management, Sla, Sales Management, Human Resources, Coaching, Management Development, Call Center, Operations Management, Management Consulting, Teamwork, Personal Development, Customer Service, Recruiting, Customer Satisfaction, Dutch, Operational Excellence, Process Improvement, Account Management, Business Process..., Employee Training, Quality Management, Service Delivery, English, Organizational..., Microsoft Office, Change Management, COPC, Customer Experience, Team Management, Training, Employee Relations, Outplacement, Workforce Management