Amsterdam Area, Netherlands
Functional Application Manager at ABN AMRO Bank
Banking
Education
KLM 2013 — 2014
Green Belt Lean Six Sigma
ABN AMRO Bank 2013 — 2013
Functional Maintenance Essentials
ABN AMRO Bank 2013 — 2013
Service Oriented Architecture (SOA) at ABN AMRO
ABN AMRO 2012 — 2012
Business Continuity Management
ABN AMRO 2011 — 2011
ABN AMRO 2010 — 2010
NCOI 2008 — 2009
Pink 2005 — 2005
Capgemini 2003 — 2003
Pink Elephant 2002 — 2002
Experience
ABN AMRO Bank N.V. November 2006 - Present
KLM via Amsterdam IT Circle December 2013 - February 2014
Shared Service Center (SSC) June 2005 - October 2006
UWV February 2003 - May 2005
Skills
Incident Management, End-to-end Testing, Test Planning, TMAP, Business Analysis, Requirements Gathering, Test Management, Functional Testing, Problem Management, Business Process, Manual Testing, Process Optimization, Software Implementation, Business Requirements, Functional Requirements, Business Process..., Incident Reporting, Functional..., Green Belt Lean Six..., Digital Archiving, Use Case Analysis, Problem Solving, Problem Analysis, Incident Investigation, Testing, Customer Support, Requirement..., Test Cases, Crisis Communications, Functional Design, Project Management, Functional Verification, Functional Training, Project Planning, Change Management, MS Project, Analysis, User Acceptance Testing, Test Execution, Product Support, Process Improvement, Regression Testing, ITIL, Document Management, Process Management, Help Desk Support, Major Incident..., Release Management, Business Process..., Functional Analysis