Almere Stad Area, Netherlands
User Admin Delivery Manager at IBM Global Services
Information Technology and Services
Education
HBO Chemistry (HvA) 1990 — 1994
BCh bachelor of Chemistry (ing.), Chemistry (Bio)
VWO (SGN) 1982 — 1989
Athenemum, beta
Experience
IBM Global Services May 2014 - Present
IBM Global Services May 2012 - May 2014
IBM Global Services June 2010 - May 2012
IBM Global Services December 2009 - June 2010
IBM Global Services October 2007 - December 2009
IBM Netherlands November 2005 - August 2006
ABNAMRO October 1999 - October 2005
University of Amsterdam November 1994 - November 1999
Skills
Service Desk, IT Operations, Software Project..., Team Management, IT Strategy, Enterprise Architecture, Solution Architecture, Project Delivery, Data Center, Business Process, Middleware, Service Improvement, Vendor Management, Service Delivery, IT Management, Project Portfolio..., Program Management, Process Management, Outsourcing, Offshoring, Global Delivery, Change Management, Virtualization, Transition Management, Disaster Recovery, Sla, Service Management, Architecture, Integration, IT Outsourcing, Incident Management, Pre-sales, Quality Assurance, PRINCE2, Business Analysis, Management, IT Service Management, Requirements Analysis, ITIL, Infrastructure, Project Management, Leadership, Information Management