Marbella Area, Spain
Customer Service Agent
Gambling & Casinos
Education
Scheidegger Training College 2000 — 2001
NVQ Level 3, Business and Information Technology, 1 pass with Distinction, 1 pass with Merit
Northampton Grammar School for Boys 1962 — 1969
6 O'Levels
Caerphilly Grammar Technical School 1962 — 1964
4 O'Levels, History, Maths, Geography, English
Experience
Gala Interactive August 2013 - Present
Victor Chandler September 2010 - July 2011
Victor Chandler Worldwide Gibraltar June 2006 - September 2010
William Hill September 1999 - May 2006
Ellitson House Publishing January 1998 - January 1999
The Fox Inn January 1989 - January 1999
First UK Racing Ltd Bedworth July 1994 - January 1998
First Hamblin Racing January 1994 - July 1994
Ladbrokes the Bookmakers January 1985 - January 1989
Rubicon Racing January 1979 - January 1985
Skills
Sportsbook, Executive Management, Sports, Team Building, Customer Acquisition, Call Centers, AML, Affiliate Management, Community Sites, iGaming, Supervisory Skills, VIP, E-payments, Performance Management, Gaming Industry, Online Gambling, Management, Online Casino, Casino, Team Leadership, Gambling, Payments, Conversion Optimization, Sports Betting, Online Gaming, Customer Service, Training, Customer Retention, Customer Relations, E-commerce, Online Payments, Online Poker, Gaming, Fraud, Affiliate Marketing, Recruiting, Operations Management, Payment Processing, Team Management, eGaming, KYC, Bingo, Call Center