Como Area, Italy
Freelance Hospitality Consultant
Hospitality
Education
Cornell University - Ithaca NY, USA 2004 — 2004
PDP - Certification Strategic Management, Strategic Marketing, Conference Service, Hotel Financial, Pricing for Hotels, Strategic Hotel Manag.
Check-in Data - Locarno, Switzerland 1998 — 1998
FOB & FOK Fidelio Software Knowledge
The Habib Bourguiba University School - Tunis, Tunisia 1994 — 1994
Intensive Arabic Language Course
Università degli Studi di Genova - Genoa, Italy 1985 — 1994
105/110, German (language & literature), English (language & literature)
Università degli Studi di Genova
Bachelor's Degree, German & English Languages & Literatures, 105/110
University of Vienna - Vienna, Austria 1992 — 1992
Scholarship in German Literature
University of Heidelberg - Heidelberg, Germany 1988 — 1988
Summer course in German language & literature
University of Heidelberg - Heidelberg, Germany 1987 — 1987
Summer course in German language & literature
Liceo Linguistico "Casnati" - Como, Italy 1980 — 1984
38/60, European Language School
Eurosprachschule - Munich, Germany 1983 — 1983
Summer German Language Course
Experience
Welcome Consulting October 2010 - Present
The Relais Regina Teodolinda - Lake Como, Italy August 2007 - August 2010
Meta Division - The Grand Hotel di Como - Lake Como, Italy October 2003 - June 2007
SRS-Worldhotels, Italy Sales Office - Milan, Italy May 2003 - June 2003
The St. Regis Aspen - Aspen, Colorado USA December 2000 - August 2002
Hotel Walther - Pontresina, Switzerland June 1999 - October 2000
Hotel Europa - St. Moritz, Switzerland June 1998 - April 1999
Trust Int'l GmbH - Frankfurt/M, Germany January 1997 - November 1997
Hotel Astra - Livigno, Italy December 1995 - April 1996
Tourist Office on Lake Como, Italy 1995 - 1996
Skills
Catering, Event Management, Tour Operators, Guest Service, Front Office, Menu Development, Pre-opening, Leisure, Hotels, Italian, Sales, Event Planning, Public Relations, Restaurants, Resorts, Training, Banquets, Forecasting, Marketing Strategy, Hotel Booking, Guest Satisfaction, Meeting Planning, Tourism, Opera, Customer Relations, Hospitality Industry, Fine Dining, Customer Satisfaction, Hotel Management, enjoy managing an event..., Rooms Division, Welcome..., Hotel Reservations, Yield Management, Hospitality, Marketing Communications, Marketing, English, Online Marketing, Revenue Analysis, Hospitality Management, Essential in hotel &..., Budgeting, Customer Service, Micros, Property Management..., Wine, Management, Budgets, Conferences