Edinburgh, United Kingdom
Product and Service Manager at Agenor Technology
Information Technology and Services
Education
Association for Project Management (APM) 2014 — 2014
Project Management, Certification
Business Continuity Institute (BCI) 2014 — 2014
CBCI, Business Continuity Institute., Pass with Merit
Six sigma on line 2014 — 2014
Quality Management 6 Sigma, White Belt
IBM Business School 2004 — 2005
Graduate of Sales School, Sales
Edinburgh Napier University 1992 — 1995
MBA, Business Administration
Edinburgh Napier University 1977 — 1981
Technology with Industrial Studies, Mechanical and Electrical Engineering
Experience
Agenor Technology August 2014 - Present
Tesco Bank August 2013 - August 2014
IBM March 2008 - July 2013
IBM March 2002 - March 2008
IBM March 2001 - February 2002
IBM May 1996 - March 2001
Skills
Stakeholder Management, Integration, Enterprise Architecture, Professional Services, Business Continuity..., Infrastructure, SLA, Service Delivery, Transition Management, PMP, Cloud Computing, Incident Management, Project Portfolio..., Offshoring, Service Improvement, Business Continuity..., System Deployment, Vendor Management, Project Delivery, Business Transformation, Managed Services, IT Strategy, Business Process..., Business Continuity, IT Management, Disaster Recovery, Information Security..., Pre-sales, Management, IT Service Management, Service Desk, Global Delivery, Resource Management, ITIL, IT Operations, Solution Architecture, Business Process, Outsourcing, IT Transformation, IT Outsourcing, Service Management, Governance, Virtualization, PMO, Process Improvement, PRINCE2, Data Center