Edinburgh, United Kingdom
Customer Service Engineer at Daisy
Telecommunications
Education
Napier University 1980 — 1984
HNC, Electronic and Electrical Engineering
Criagmount High School 1975 — 1980
Experience
Daisy April 1998 - Present
AT+T April 1994 - April 1998
NCR Corporation June 1988 - April 1994
Ferranti Technologies September 1980 - June 1988
Skills
Network Architecture, WAN, OSPF, QoS, Transmission, BGP, LTE, Broadband, Telephony, SDH, Routing, Avaya, TCP/IP, Ethernet, Cisco Call Manager, 3G, CCNA, Optical Fiber, Networking, TDM, Fiber Optics, ISDN, Unified Communications, Managed Services, Network Design, Network Engineering, Servers, ATM networks, DSL, Wireless, Video Conferencing, IVR, Routers, GSM, VoIP, SS7, H.323, SIP, Contact Centers, Technical Support, Switches, LAN-WAN, IP, MPLS, Juniper, Cisco Technologies, SIP Trunking, IPTV, CTI, Telecommunications