Ireland
Sales & Service Team Manager at Apple
Computer Hardware
Education
EM Lyon Business School 2008 — 2010
Specialized Master, International Strategy & Industrial Marketing
ECE Lyon Business School (Ecole de Commerce Européenne) 2004 — 2007
Master's degree, Marketing & International trade
London South Bank University 2005 — 2006
Marketing & Communication
BTS International Trade 2002 — 2004
Lycée St Marc, Lyon, Marketing & International Trade
Experience
Apple March 2015 - Present
Apple Inc. May 2013 - March 2015
Apple Inc. October 2010 - May 2013
L'Oreal S.A. April 2009 - October 2009
Bongrain February 2008 - June 2008
ABB June 2007 - December 2007
What on Earth February 2006 - August 2006
PatchSee April 2005 - September 2005
Skills
Sales Management, Training, Team Management, Sales, French, Coaching, Customer Retention, Marketing Communications, Team Leadership, Customer Experience, Online Advertising, iPod, Sales Process, Online Marketing, Lead Generation, Product Management, Selling, Supply Chain Management, Mobile Devices, Marketing Management, Product Marketing, Customer Service, Solution Selling, CRM, Market Analysis, Competitive Analysis, Interpersonal Skill, Business Strategy, Account Management, Market Research, iLife, Strategy, Management, Leadership, Analysis, Channel Partners, E-commerce, Direct Sales, English, International Sales, Salesforce.com, Retail, Marketing, Business Development, Strategic Planning, Customer Satisfaction, Marketing Strategy, Sales Operations, International Business, B2B