London, United Kingdom
Operations Manager at Hanover Housing Association
Civic & Social Organization
Education
London South Bank University 1997 — 1999
Postgraduate Certificate, Housing
University of Westminster 1996 — 1997
Postgraduate Certificate, Housing
Leeds Polytechnic 1978 — 1980
Postgraduate Diploma, Town Planning
Lanchester Polytechnic 1975 — 1978
Modern Studies, Geography & History
Experience
Hanover Housing Association January 2014 - Present
Genesis Housing Association September 2012 - January 2014
Stevenage Homes November 2008 - May 2012
Springboard Housing Association March 2004 - November 2008
Adelphi Hotels March 2003 - January 2004
Servite Houses July 1986 - March 2003
Skills
Affordable Housing, Social Housing, Financial Planning, Housing Development, Procurement, Charities, Social Enterprise, Customer Experience, Performance Management, Resident Involvement, Learning Disabilities, Supported Housing..., Change Management, Tenancy Sustainment, Urban Regeneration, Welfare Reform, Equality & Diversity, Local Government, Mental Health, Supporting People, Management, Problem Solving, Strategic Planning, TUPE, Stakeholder Engagement, Public Sector, Housing Management, Tender Preparation, Governance, Business Strategy, Cross-functional Team..., Interim Management, Strategy, Older Adults, Community Engagement, Coaching, Policy, Housing Associations, Culture Change, Bid Writing, Business Transformation, Homelessness, Private Sector, Business Planning, Performance Improvement, Supportive Housing, Operational Excellence, Stakeholder Management, Contract Management, Budget Setting