Peterborough, United Kingdom
Operations Director at Nationwide Windscreen Services Limited
Automotive
Education
OCR Oxford & Cambridge 2003 — 2004
NVQ 5, NVQ 4 in General Management, Level 4 and 5
University of Newcastle-upon-Tyne 2001 — 2002
Diploma in People Management, People Management
St Peter's School 1969 — 1974
Experience
Nationwide Windscreen Services Limited July 2013 - Present
Nationwide Windscreen Services February 2011 - Present
Motorglass November 2009 - September 2010
Stone Hardy Northampton February 2009 - November 2009
RACAW April 2001 - February 2009
Auto Windscreens March 1987 - May 2001
Skills
People Management, Automotive, Business Strategy, Team Building, Fleet Management, Performance Management, Business Process..., Budgets, Automobile, New Business Development, B2B, Forecasting, Project Management, Strategy, Risk Management, Networking, Supply Chain Management, Leadership, Customer Retention, CRM, Project Planning, Sales, Change Management, Business Planning, Coaching, Budgeting, Strategic Planning, Purchasing, Sales Management, Team Leadership, Negotiation, Profit, Account Management, Operations Management, Customer Experience, Sales Operations, Pricing, Internal Audit, Vehicles, Key Account Management, Team Management, Outsourcing, Automotive Aftermarket, Service Delivery, Customer Service, Process Improvement, Management, Sales Process, Customer Satisfaction, Continuous Improvement